Questions About Our Ticket Sales

I didn’t receive the tickets I purchased through MarkKnopfler.com. What do I do?
If your tickets were supposed to be mailed and you have not received them two weeks prior to show date, please open a new support ticket for assistance and ...
Tue, 23 Sep, 2014 at 12:30 PM
Can I get a refund on tickets I have purchased through MarkKnopfler.com?
No; unfortunately we are unable to accommodate ticket refunds.
Thu, 22 May, 2014 at 2:11 PM
My order appears to have been cancelled. Why?
Occasionally, MarkKnopfler.com may, at our own discretion, cancel an order. This cancellation may extend to orders placed from the same credit card and/...
Mon, 22 Sep, 2014 at 4:23 AM
Can I transfer my tickets to someone else?
No; unfortunately we are unable to accommodate ticket transfers.If you are buying tickets as a gift for someone else, please include the name of the per...
Thu, 22 May, 2014 at 2:12 PM
Can I exchange tickets I have purchased through MarkKnopfler.com for a different show?
No; unfortunately we are unable to exchange tickets from one venue to another.
Thu, 22 May, 2014 at 2:13 PM
What happens if I purchased tickets from MarkKnopfler.com and the show is cancelled?
In the event that a show is cancelled, we will email you and issue you a refund for the cost of your tickets plus the service charge. The ticket transac...
Thu, 22 May, 2014 at 2:13 PM
What happens if I purchased tickets from MarkKnopfler.com and the show is postponed or the date changed?
Your original tickets will be honoured on the new show date. Should you be unable to attend the new date, we will credit you the cost of your tickets pl...
Thu, 22 May, 2014 at 2:13 PM
I purchased a ticket package. How will I get details on that?
Shortly before the show date, you will receive an email from MarkKnopfler.com with the complete details on your ticket package purchase including specific n...
Tue, 23 Sep, 2014 at 1:11 PM
Who do I contact if I have questions about my tickets?
If you have questions about your ticket purchase, please open a new support ticket for assistance and be sure to include your order number.
Tue, 23 Sep, 2014 at 1:12 PM
Looking For a Ticketmaster Presale Code
MarkKnopfler.com does not have access to any Ticketmaster presale codes.
Wed, 28 Jan, 2015 at 10:58 AM