Questions About Our Digital Downloads

What is a digital download?
A digital download is a music or video file that is sold over the internet and delivered directly to the customer’s computer. Depending on the product, Mark...
Thu, 19 Nov, 2015 at 2:00 PM
Will my digital download work in iTunes and/or on my iPod?
Yes, it will. MP3 files will work immediately, but FLAC files will need to be converted to work in iTunes.
Thu, 19 Nov, 2015 at 2:13 PM
What and how many devices can I use my digital download on?
MarkKnopfler.com downloads are free of Digital Rights Management restrictions. Once downloaded, you may play it on as many devices as you have. You are also...
Thu, 19 Nov, 2015 at 2:14 PM
What is the difference between the downloadable formats? What is FLAC?
The primary differences are size, quality and ease-of-use. MP3s are the most standard form for audio files and the size of their files dictates the quality....
Thu, 19 Nov, 2015 at 2:14 PM
I downloaded my file but now can’t find it on my computer. What should I do?
Start by using your computer’s search function to search for “Mark Knopfler” and specify if you are looking for an audio or a video file. If necessary, narr...
Wed, 5 Sep, 2018 at 12:23 PM
I didn’t get the email with my digital download link. What do I do?
If you do not receive the email with your digital download link, please check your junk mail (spam) folder. If it’s not there, please open a new support tic...
Wed, 5 Sep, 2018 at 12:24 PM
I downloaded my purchase and it doesn’t work. What do I do?
If you have downloaded your file and it is not working or the quality of your file is not what you expected, please open a new support ticket for assistance...
Thu, 19 Nov, 2015 at 2:18 PM